The Advocate Supervisor provides professional staff support to CASA advocates to ensure that children assigned to the CASA program receive sound advocacy and proactive permanency planning. The Advocate Supervisor is responsible for case assignment, planning case strategy, on-going direction and support of CASA advocates.
The Advocate Supervisor should have the following skills and experience:
- Minimum of a Bachelor's degree in social service related field or equivalent combination of education and experience.
- Personal and professional integrity.
- Computer skills in Outlook, Microsoft Word and other database programs.
- Demonstrates excellent oral and written communication skills.
- Ability to work as a team player and interact positively with volunteers, staff and judicial parnters.
- Demonstrates maturity and responsibility in handling confidential information.
- Ability to communicate, supervise, and empower advocates to be effective in their advocacy roles.
- Knowledge and understanding of matters within families in crisis relating to child abuse/neglect.
- Ability to multi-task and handle timelines efficiently.
- Flexibility in schedule as required in order to carry out activities.
- Self-starter who is goal-oriented and brings a high level of energy to a dynamic team.
- Demonstrates professional ability to interact positively in many different settings with CASA volunteers; attorneys and other court personnel.
- Ability to develop and maintain relations with other agencies and judicial partners.
- Problem solving and conflict resolution skills.
- Bi-lingual skills preferred.
- Juvenile courtroom experience preferred.
- Commitment to CASA Kane County's goals and mission.
- Completion of a 40 hour CASA educational training.
- Review new cases and assign advocates in coordination with the Director of Advocate Supervision.
- Assist in the development of initial case plans and on-going strategies for advocacy.
- Provide assistance and guidance to advocates as needed and when requested.
- Attend court hearings and maintains court schedule.
- Assist in the interviewing and training of new advocates.
- Review, edit and distribute CASA court reports.
- Maintain case files in the CASA office.
- Assist with program statistics concerning case or advocate data.
- Perform annual evaluations of all assigned advocates.
- Assign mentors to new advocates.
- Assist with Outcome Measurement Plan and program evaluation efforts.
- Assist in advocate related education and recognition events with other staff.
- Communicates with all advocates at least once a month.
- Acknowledge volunteers through stewardship.
- Attend ongoing educational opportunities.
- Provide monthly individual and group meetings with CASA volunteers.
- Facilitate and develop with CASA volunteers a transitional youth plan of action for the safety,
well-being, educational and future outcomes with all children and CASA volunteers.
- Assist with other tasks as needed by the Executive Director.
- Performance Review Policy
- Vacation and Holiday Pay
- Medical Reimbursement (Employee)
- Retirement Plan
Inquiries and Correspondence
Executive Office Administrator
CASA Kane County
100 S. Third Street
Geneva, IL 60134
Please include: Resume, Cover Letter, References, Writing samples, Salary History